Information System Technology

Certificate of Proficiency in Micro-Computer Upgrade and Repair
16 Credit Hours
Certificate of Proficiency in Micro-Computer Upgrade and Repair
Program graduates are expected to satisfy the following:

• utilize diagnostic techniques to identify and correct hardware and configuration problems.
• recognize, understand, and utilize the relationships of various hardware and software components designed for the construction of computer systems.
• demonstrate the professional/ethical behaviors of timeliness and of self-directed task completion.

In addition, graduates will be prepared to take the CompTIA A+ Certification exam.

Certificate of Proficiency in Networking
16 Credit Hours
Certificate of Proficiency in Networking
Program graduates are expected to satisfy the following:

• apply the skillful use of common tools and technology relevant to their field of study.
• demonstrate the professional/ethical behaviors of timeliness and of self-directed task-completion.
• troubleshoot an environment that uses routers and switches for multi-protocol client hosts and services.
• perform entry-level tasks in the planning, design, installation, operation, and troubleshooting of Ethernet and TCP/IP networks.

Other computer networking positions in companies using Ethernet-compliant hardware in their LAN/WANs.

Associate of Applied Science in Information Systems Technology
62 Credit Hours
In addition to the General Education Learning Outcomes, Associate of Applied Science in Information Systems Technology graduates are expected to satisfy the following program goals:

• plan a technical project in a way that is comprehensive, logical and reachable.
• apply the skillful use of common tools and technology relevant to their field of study.
• install, configure, and operate LAN and WAN access services for small networks, including but not limited to use of these protocols: IP, RIP, OSPF, EIGRP, Frame Relay, VLANs, Fast Ethernet, Ethernet, and Access Lists, and network security.
• demonstrate the professional/ethical behaviors of punctuality, regular attendance, respect for supervisors and co-workers, and self-directed task-completion.

Graduates of the Associate in Information Systems Technology are expected to satisfy General Education Outcomes (GEO) and Program Outcomes. GEO’s include:
GEO 1: Communicate effectively in standard, edited American English.

• Provide content that is clearly focused and supported by the writer’s understanding of the topic.
• Use appropriate grammar, punctuation, spelling, and syntax.
• Logically organize and develop ideas in writing.
• Provide an appropriate introduction and conclusion to verbal or written presentation.
• Provide main points that are well developed and clear.
• Use appropriate gestures, movement, and eye contact to give a poised and professional presentation.
• Speak clearly and understandably using standard, edited English.

GEO 2: Solve problems using mathematical skills appropriate to the task.

• Demonstrate ability to complete different mathematical tasks by using fundamental mathematical operations and principles.
• Perform and apply mathematical operations efficiently and effectively.
• Demonstrate understanding of mathematical tasks by communicating results in written form.
• Effectively use technology to help solve mathematical problems.

GEO 3: Develop work ethic skills relevant to the students’ future academic or professional careers.

• Demonstrate the ability to effectively work in a team.
• Demonstrate effective communication, cooperation, and organizational skills to complete all assigned tasks.
• Demonstrate dependable character and the ability to respect others regardless of personal or cultural differences.
• Demonstrate a positive attitude and the ability to appropriately handle criticism.
• Demonstrate that consistent attendance and productivity are a priority.
• Maintain an appropriate appearance for academic and professional settings.

GEO 4: Use common computer applications to locate, communicate, process, and store information.

• Demonstrate basic computer and operating system skills.
• Perform core application tasks within computer software packages, such as Word, Power Point, and Excel.
• Use a search engine and/or electronic databases to access, navigate, and evaluate information on the Internet.
• Communicate effectively using email and/or online discussion forums.

GEO 5:  Employ critical thinking skills to identify and solve problems in preparation for future academic and professional success.

• Apply knowledge from course work to create solutions for detailed and complex challenges.
• Demonstrate the ability to acquire, evaluate, and apply knowledge to a specific task or project.
• Show good judgement of physical, written, or digital material in order to determine their relevance or effectiveness in a given setting.

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